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Exchanges & Returns

Can I exchange my size / colour or style?
Yes. We offer exchanges as long as the items are unworn & are returned to us as provided to you with all tags & original packaging attached. We can not exchange items which have been worn, have makeup on them, have pet hair on them, smell of cigarette smoke or are missing tags or packaging.

Items to be exchanged must be returned to us at your own cost. We recommend you use a postal method that allows you to track the package. Unfortunately, if your package is lost or not received by us, we will not be able to provide any remedy.

All items to be exchanged must be returned to us within 7 days. Please email info@dukescrubs.com.au before sending anything back. Please let us know what you are sending back & what you would like to swap it for so we can prepare your exchange.

Do you offer refunds?
We only offer refunds for faulty items. Unfortunately we do not offer refunds if you change your mind, don’t like the colour, don't like the style, have ordered the wrong size, etc.